Our philosophy is simple and revolves around one word - passion - passion for the destinations we sell, and passion for combining exceptional service with a first hand insight into the countries, islands, regions, hotels and rooms we recommend to our clients. We hope you will enjoy reading about what makes our team and company truly unique.
Two ears one mouth
Here at Turquoise we are mad about travel: the best places to stay, secret coves and beaches, family-run vineyards and unique, authentic adventures. We love discussing inspirational ideas and itineraries, but we know the most important thing is you. We listen to exactly what you want and give you the advice you need in order to create the perfect holiday or honeymoon.
Tailored just for you
Every holiday we create is unique. It’s not just dates, airlines and hotels but our attention to detail which makes a true Turquoise holiday. Our imagination and creativeness is our strength and what sets us apart from our competitors. We look forward to turning your dreams into reality.
Our price promise
We source our hotels and air product direct from our partners, ensuring our prices are the best in the market. We hand-select the properties that we work with and regularly negotiate exclusive offers for our clients. We promise excellent product with outstanding service and value for money.
Family owned and operated
An ex Sydney taxi driver, a jillaroo (cow girl) and a ski bum may not sound like the perfect team to start a luxury Tour Operator, but this is indeed where our directors started working life. With over sixty years’ experience between them, and a true love for travel, no company will care more for you and your holiday. A big part of everyday life at Turquoise, call Brian James or Sue if you have any questions or want to hear more about the origins of Turquoise.
Over twelve years' experience
For over twelve years we have been creating tailor-made holidays and honeymoons. We have thousands of happy customers, in fact repeat and referral customers now account for 40% of our business.
Don’t just take our word for it, visit Feefo to read the independent reviews we have received from many a happy customer. Our aim is not to get you to book a holiday with us, but to travel with Turquoise for a lifetime.
Your financial security
We fully understand that holidays and honeymoons are not cheap investments. We never forget this and we recognise that your financial security is paramount. After all, what other product do you pay for ten weeks before you get it. However often we say we are a growing successful company, it’s good to know we have the best financial protection available - an ATOL licence No 5875 (Aviation Tour Operator Licence) issued by the CAA (Civil Aviation Authority). This government organisation ensures that, should the unthinkable happen to us, your money will be safe.
Experts in our field
This year we have sent twenty two members of staff to thirty eight countries, who in turn have seen over two hundred hotels. We don’t sell anything that we haven’t seen - this is our procedure to ensure we maintain our standards and guarantee you will be able to get first-hand advice and knowledge from someone who has visited the destination and accommodation. We don’t sell what we don’t know.
“Don't try to see beyond the horizon - often the richest experiences are those that you stumble upon because of where you are and who you’re with. Explore, dream, discover and embrace each new experience as a life-changing memory…” - Sue Bell, Product Director & co-founder of Turquoise.
From our family to yours, let us be your friend and guide